FAQ

Jet Dock boat dock systems with boat lifts.

Most common questions customers have asked. (Click to Expand)

  • How do you get the kayak on and off the floating launch?

    The JetDock is a safe, convenient drive-on floating docking system. The process is similar to driving on to your kayak up on to a bank.

    To get your kayak on top of our floating dock:

    1. Approach the dock at speed and allow your momentum to begin the ride-up process. At this point, the dock is "cradling" the kayak.

    2. Ffirmly paddle on the rest of the way up. After a few tries, you will know exactly how much thrust you need to get the kayak on the top of the dock.

    Remember that practice makes perfect and after a few tries, "parking" your kayak on our waterfront driveway will be as easy as parking your car in the driveway of your house.

    To get the kayak off the floating dock:

    1. Simply move your kayak towards the end of the floating dock, with approximately the back 1/3rd of your boat overhanging the rear of the deck.

    2. From here, you can board your craft at anytime. With a backward rocking motion, the kayak will scoot into the water.

     

     

  • Does the floating kayak dock come in any color other than black? Because your cubes are black, doesn't the dock get hot being in the sun all day?

    Black is the only color our drive-on docks come in. We have chosen to keep the cube its natural color as other colors historically exhibit less outdoor durability. Technically speaking, the carbon pigment in the polymer yields a black color. It provides the highest level of durability, strength, and flexibility. It is naturally UV stable and requires no "additives" or inhibitors. By keeping with the proven performance of black high-density polyethylene (hdpe), Jet Dock is able to give the lifetime warranty on the cube, something not found with other products. Also, consider these aesthetic advantages:

    1. Our black cube makes the stains from dirt, grime and marine growth less conspicuous than on white or light colored floats

    2. The low-angle reflection of water is "dark" or "black"; therefore, the Jet Dock blends in attractively with the "seascape"

    3. The black color of the cube is "classic" and will not clash with your kayak or surroundings; old modules will not appear "faded" next to new modules. While the dock can get hot being in the sun all day, keep in mind the majority of it is covered by the shadow of your kayak, making much of the dock cool to the touch. Besides, a white sand beach or a traditional wood deck will burn your feet on a hot day. Ask yourself the following questions in regards to how hot the Jet Dock potentially gets: a) "Am I using the dock for sunbathing purposes or am I using it to preserve my watercraft investment? After all, isn't my drive-on dry docking system a kayak lift? b) "When I'm kayaking, shouldn't I be wearing proper foot gear?" and lastly, c) "Couldn't I just throw some outdoor carpet on the dock if it were really that big an issue?". FYI-regarding the latter, Jet Dock does offer new light-colored beige modules for use as a floating walkway, kayak dock, swim platform or sundeck

  • Can I leave the Jet Dock floating dock in the water all year (warm weather sites)?

    The floating dock can be left in all year (yes, even in salt water; we have systems that have been in place for nearly ten years and have never been put on land for dry storage).

    In some warm weather sites, where the water is completely drained (typically inland lakes or reservoirs at the end of the kayaking season), you may need to contact a JetDock customer support representative for assistance in getting your system up and running the next season.

     

  • Can I leave the kayak dock in all year (cold weather sites)?

    In cold weather sites (where the water freezes regularly during winter), the floating dock can be left in all year. When the water freezes, the floating dock rises up above the ice and rests on top.

    Protocol for winterizing the Jet Dock is simple:

    1) move the craft to its dry storage location during the off-season

    2) remove the mooring poles.

    By leaving the dock in all year, ice and cold water will act as a natural "sanitizer" by helping to keep the dock clean.

     

  • What about marine growth (barnacles, algae, etc.) on floating docks?

    Marine growth will occur on the underside and other parts of the floating dock that is constantly submerged in water. However, this will not impact the overall buoyancy of the dock in any way, shape or form.

    Remember that the reason you buy the Jet Dock is that it is virtually maintenance free. Therefore, cleaning the dock's underside is simply an extra chore that you do not have to worry about.

     

  • How does ice impact kayak docks?

    The central issue when it comes to ice and its impact on the floating dock is water flow. If there is a heavy current or moving water/ice, the key question to ask yourself is,

    "When the ice thaws out, does it just dissipate back into the water level or are there large blocks of heavy flow ice moving around that would severely damage stationary docks?"

    If you answer "yes" to the first part of the question, you can leave our dock in all year. We have a number of customers who can attest to this.

    If you answer "yes" to the second part of the question, then your next move is as obvious as the ice will tear out and wash away any structure.

    For floating docks, if the water does freeze and you leave it in, you will have to remove one section of cubes that resides on the underside of the dock.

     

  • How do floating docks withstand high winds, wakes/waves and water surges? Are there any special precautions I should take regarding the floating kayak lift?

    When it comes to high winds, again, we have a number of testimonials from customers who can tell their tale about how the floating kayak lift by Jet Dock was the only item that survived the latest hurricane or 100 mph winds.

    Because the floating dock is modular, it rolls with waves/water as Mother Nature imparts her wrath on the dock. Water surges can be handled with our tide manager system. Should the water rise above normal levels, simply let out enough of the line that is being used to secure the JetDock and allow it to be less restricted to its mooring location.

    In regards to wave action, the optimal situation is for the dock to be in a protected area with little or no wave action. If this is not possible, then we suggest the dock at the very least be in an area where the waves are 2' or less. Common sense suggests that if you are currently keeping the watercraft in the water, the Jet Dock can be located there as well.

    The Jet Dock is ideally suited where normal dock or dry-docking procedures are difficult or unsafe. Where water currents might cause the watercraft to bump up against the seawall or existing dock or mechanical lift, the Jet Dock drive-on docking system allows a safe, protected approach, contact and dry-docking procedure.

     

  • How does the sun impact floating docks by JetDock?

    Because we keep the cube black, the sun will not destroy or alter the cube in any way, shape or form.

  • Do floating kayak docks by JetDock require a consent or a permit?

    The JetDock is a floating device that need not be installed as a permanent structure and is simply an extension of your kayak. If you currently have your kayak in the water, the Jet Dock resides in the footprint of the kayak. Typically, regulatory authorities have approached the subject reasonably and logically. In many instances, these authorities feel a net environmental gain since watercraft docked with our system do not need anti-fouling, bottom paint. If necessary, check your regulations regarding the use of Jet Dock in your area, or contact us for advice.

  • How long is the guarantee on the JetDock product? Does my warranty transfer should I sell the floating dock?

    Each floating dock comes with a Lifetime Limited Warranty, virtually unheard of in the marine environment. The Lifetime Limited Warranty means that as long as you own the dock, we guarantee the Jet Dock module. We will gladly assist you with any issues that may arise. Should you sell the floating dock or buy used Jet Dock material, the warranty is transferable under certain conditions. See Warranty for details.

    The Jet Dock's warranty is specific to the configuration required by the original craft it was intended for. Using the dock for a craft other than that specified during the original purchase could void the warranty.

    Consult with a qualified Jet Dock representative should your craft or dry-docking needs change.

     

  • With regards to the installation of the floating dock: Do I have to put all the parts together if it is shipped to me? Is it hard to assemble by myself? How is the dock moored and secured on site? Can the dock be reconfigured should I decide to change the type of watercraft I have? How easy is it to change the dock as my kayaking needs change? Who do I contact in the event I wanted to reconfigure my existing dock?

    Depending on the location of your floating dock site, we are happy to install your dock for you (there is an installation charge). Alternatively, we can ship your dock to you pre-assembled, which you connect together and install in-water.

    For example, it takes less than thirty minutes to "seam" two PWC docks together.

    The assembly process is fast and straightforward in addition to being well documented in the Owner's Manual, instruction sheets and our instructional video. While it is not impossible for a person to assemble a Jet Dock by him or herself, having another person to assist you with assembly and installation is optimal.

    The Jet Dock is moored in several ways, depending on your current dock situation:

    • Floating dock- hard tie the Jet Dock right to your dock in the same manner you would tie your watercraft up; both structures will float up and down together.

    • Stationary dock (with regularly fluctuating water levels)- our tide manager rigid mooring system, which consists of vertically placed, galvanized steel poles encapsulated in pvc sleeves and mounting brackets at the top of those poles, is mounted to your existing dock and the Jet Dock is then tethered to the poles; this system allows the dock to move uninhibited and right along with the up and down with your water levels.

    • Stationary dock (with constant water levels)- hard tie (same approach as if it were a floating dock)

    • No existing dock- we have standalone mooring modules whereby we insert a sleeve/shaft into the Jet Dock cube and place our tide manager pole through the opening. Our mooring poles are then driven directly into the sea floor. These installations require calm, shallow waters (less than 6') with a minimal amount of change in the water level (less than 2-3' fluctuation).

    Consult with a JetDock sales associate for assistance regarding the type of mooring for your specific installation.

    One of the true beauties of the Jet Dock is that it can be reconfigured at a moment's notice. A PWC dock can become a 16' kayak dock which can become a 26' kayak dock in an afternoon's work. Add-ons to your existing PWC dock can be done by yourself.

    In general, floating dock reconfigurations will take longer than PWC dock reconfigurations. A good rule of thumb is to simply contact our corporate office or the local dealer that assisted you regarding reconfiguration matters.

     

  • How long does it take for the floating dock to be shipped/installed once the order is placed?

    We deliver and install floating docks promptly, but exact timing depends on the location of your dock site, the type of dock and will be agreed with you at the time you place your order.

  • Physical characteristics of the Jet Dock cube. Weight? Size? Buoyancy? Foam-filled? Puncture proof?

    Each cube weighs approximately 14 pounds (6.4 kgs), has a surface area of 20" x 20" (500mm x 500mm) and has over 200 pounds (90 kgs) of buoyancy. The cube is air filled (basically a rigid, hollow compartment) with a wall thickness of approximately ¼" (6mm).

    While the likelihood of a cube being punctured or damaged is virtually non-existent, should this happen and fall within the guidelines of our warranty, we will replace the cube at no cost.

     

  • Can floating docks be towed to another location? Are they easy to take out of the water if I need to?

    Floating docks can easily be moved to another location, either by towing it with your PWC or kayak, loading it up on your kayak trailer, or by disassembling it and having it moved to its new location.

    The dock can be removed from the water in the same manner your kayak is removed (tow it to a kayak ramp and pull it on top of your trailer) or by disassembling it either in water or land and moving it to its storage location. The dock can be left outside if needed.

     

  • Walk-around issues. How many cubes wide for a stable walking platform? How stable is it when I walk on the floating dock? Is the dock slippery when you walk on it?

    The cubes can be used as a floating platform, gangway, finger pier or any other type of customized configuration you so desire.

    A stable, walking platform must be at least three cubes wide or 5'.

    The floating dock is extremely stable to walk on and will support your body weight due to the buoyancy contained within each cube (which is 200 pounds). Therefore, every square inch of "walkable" space will support your body weight.

    Also, the dock's flexibility dampens movement on one end from reaching other areas of the dock. Lastly, the non-skid surface makes the dock very safe to walk on even when it is wet.

     

  • How much maintenance is required to keep the floating dock system by Jet Dock clean and functional?

    The only maintenance you will ever have on the floating dock is threefold:

    1. Make sure the surface remains free from debris by hosing it down after using your craft.
    2. Periodic check-ups of the dock and mooring lines just as you do for your watercraft when it is tied up to an existing dock.